Term and Conditions

1. User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any activity that may disrupt or interfere with our website’s functionality
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction

2. Products and Services Description

Home Decor Store offers carefully curated home decor items including but not limited to:

• Tiered stands and display solutions
• Bathroom accessories and towels
• Bedding collections
• Kitchen and dining accessories
• Decorative items and collections (including our exclusive BE-LEAF COLLECTION)
• Candle holders and accessories

We strive to accurately display our products, including colors and features. However, actual colors may vary slightly due to monitor settings and photographic lighting.

Non-Returnable Items

For health and safety reasons, the following items cannot be returned or exchanged:

• Candles & Candle Accessories
• Bathroom Towels
• Opened or used Bathroom Sets
• Personalized, custom-made, or final sale items

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Information

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery within 10-15 days after dispatch
• Free Shipping: Available on orders over $50, shipped via EMS with delivery within 15-25 days after dispatch

These timeframes are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

International Orders

We ship worldwide, excluding some Asian regions and remote areas. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Returns and Exchanges

Timeframe

We accept returns and exchanges within 15 days of you receiving your order.

Conditions

All returned items must be in their original condition: unused, unwashed, and with all original tags and packaging intact.

Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Include your order number and reason for return/exchange
3. Wait for approval and return authorization number
4. Package the item securely in its original packaging
5. Ship to the address provided in your return instructions

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service.

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.

5. Intellectual Property

All content on this website, including images, text, logos, and product designs, is the property of Home Decor Store or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

The BE-LEAF COLLECTION and other branded collections are trademarks of Home Decor Store.

6. Limitation of Liability

Home Decor Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions or data
• Any matters beyond our reasonable control

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the product(s) in question.

We are not responsible for delays in delivery due to customs processing, weather conditions, or other factors beyond our control.

7. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of [Insert State], without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

10. Contact Information